Silent Partner is a top-of-the-line gaming management software to simplify and expedite your logistic approach. Our improved user experience and brand new interface allows for quicker posting, reports, service calls, and tracking, all in one place!
The all new graphic user interface combined with software that was designed for your industry gives you instant access to every facet of your business.
Displays payout ratio. Easy to edit and keep track of non-cash payment (Credit Card, Player Account, Mobile Payments, etc.) Ability to e-mail receipts to locations.
All reports in one place! Silent Partner includes uniform front-end screens for all reports, allowing you to select the time period, the machines, and the locations to be used in your report.
Send text messages to technicians and have the ability to e-mail service calls to service technicians on the go.
You will no longer be tethered to a desktop monitor. Our mobile application will allow you to manage all of your machines on the go!
Record collection information for machines currently in the location and those moved out recently, add machines to a location as needed, and much more – all done on the same screen!
With an updated layout and user experience, we have strived to put the user first in order to achieve the most successful iteration of our software possible.
Highlighting the most commonly used aspects of our software, we have pulled individual modules to the user dashboard for a more immidiate and direct interaction. You can now view open service call tickets, missed tickets, profit reports, and location reports all from your dashboard.
Confidently post and return to your reports with our enhanced process. Create location, machine, redemption, collection, service call, vehicle, parts, and miscellaneous reports straight from the dashboard navigation. Once a report is created, you then have the option to save the data to your library, based on your custom needs, for future tracking and retrieval. This allows you to tailor your reports and pull them directly from an aggregated source for a quicker, more direct experience.
Silent Partner seeks to provide the highest customized electronic gaming management experience possible to our users. This is why we are one of the only companies in our field to administer the option for you to host your own data or to have us host that data for you on our secure servers. We realize that all of our users have their own unique approach and level of understanding to handling their data and information; This is an aspect that we would like to cater to for each and every individual, allowing for a more comfortable and explicit process.
Coming Soon!
We are currently developing our updated, mobile version of the software and will be pushing out all desktop capabilities to the palm of your hand. You will now be able to create reports, view postings, move machines, schedule service calls, print receipts, and much more while on-the-go! All of thee capabilities will be supported by both iOS and android products.
The all new graphic user interface combined with software that was designed for your industry gives you easier-than-ever access to every facet of your business. If your new to the program, a step-by-step walk through will help you input all of your exhisting information and data to the right place. We have improved the user flow to funnel information input to eliminate any indecision and confusion. You will be familiar with the intuitive software in no time.
Record collection information for current and new machine locations, add machines to a location as needed, change meters configuration, change tax and commission rates, enter specific information related to new generation of machines (credit card, player account money, etc.), update advances and commission checks information, view machines prior to collections, view live location totals – all operations are done on the same screen! In addition to financial information, Silent Partner tracks both expected and actual take-home amounts, collection ID (allowing to recall posting batch at any later time for editing), and bank deposit ID.
Silent Partner includes uniform front-end screens for all reports, allowing you to select time period, machines, and the locations to be used in your report. You can easily recall the reports saved in the library that automatically update, build new reports on the basis of the older reports, or build new reports . The report sample helps you to see how the final product will look. You can switch from one group of reports to another without ever going back to the menu, making your reports more efficient.
Track and organize all of your service call data to your liking. Send text messages directly to technicians and have the ability to e-mail service calls to service technicians. Track service calls in real-time or history mode sorted by location, machines, problem, or technician. Keep track of open and aged calls, assignment by technician, and current workload. Track multiple repairs for the same machine while assigning parts for repair and keeping track of repair costs.
We are currently developing our updated, mobile version of the software and will be pushing out all desktop capabilities to the palm of your hand. You will now be able to create reports, view postings, move machines, schedule service calls, print receipts, and much more while on-the-go! All of thee capabilities will be supported by both iOS and android products.
Each facet and page of the software has been designed to better improve your understanding and expidite your process. Silent Partners clearly outlines your data entry process so you will no longer have to fumble with entries and indecision.
Take a look at some common questions that we have answered in the past. If you can’t find your question here, please feel free to contact us for further explanation.
We have been around for more than 30 years. Silent Partner is the gold standard in route collection software.
Yes, Silent Partner is supported by both Mac and Windows platforms as well as any browser of your choice.
Yes, we have a mobile app available for both iOS and Android devices that can be paired with a thermal printer for receipts.
Yes. The software can also track regular amusements, redemption, and cranes that can also show payout ratios
Yes, you have the option of hosting your own data or we can provide hosting services for you.
Yes. In fact, we guarantee any report you need as long as the information is available within the database.
Here at Silent Partner, we value what our clients have to say. We strive to be proactive with any provided feedback; because of this, the users are the reason we are here today. Take a look at what a few of our clients have to say about us!
Get Your Free Trial